There are three types of customers you need to know about. We discuss and give the definition of each as well as tell you how much time to spend on each one to insure the biggest return for your business.
Everyone knows you must develop relationships with customers. We give many examples of how to do this and tell why your company or business will succeed if you genuinely care about your customers.
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In business it is always important to have people you trust and respect to bounce ideas off of. Guest David Shurtz tells how using mentors helped keep him successful.
Keeping good employees is one of the most important ways to keep your resources in check. We talk about why this is such an important factor in every successful company.
Managing your growth can help determine how profitable your business will be. From obtaining and using a line of credit correctly, managing your costs vs. income to making sure you don’t expand too quickly.
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Check out Bill's new book!
Under the Gun: How to Start and Lose a Business in Six Months
